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Customer Service Representative

Start Date: 05/08/2019


Description

CAREER OPPORTUNITY IN MARKHAM.

Work for a vaporizer distributor.

The successful candidate will be to serve customers by providing product and service information and to resolve immediate product and service problems. Process orders in a timely matter to keep up with customer's demand.

Job Duties:
- Identify and assess customers' needs to achieve satisfaction.
- Effectively manage multiple accounts and provides customer support via email and telephone.
- Processes purchase orders into company database and issues invoices.
- Provide appropriate solutions and alternative to handle complaints to satisfy each individual customer.
- Keep records of customer interactions, and make adjustments to customers' account; build sustainable relationships of trust through open and interactive communication.
- Liaise with various departments to ensure customer satisfaction and maximize productivity.
- Other works assigned by Manager.

Compensation:
- $35-37K
- Medical and dental benefits
- 2 weeks paid vacation

9am-5pm Sunday-Thursday.

Requirements

- 1 years of customer service experience
- Post-secondary education is an asset.
- Net Suite ERP System is an asset.
- Strong phone contact handling skills and active listening.
- English - Excellent in both written and oral.
- French - Written and oral will be an asset.
- High degree of proactive problem solving and situational analysis.
- Extremely punctual, reliable, and organized.
- Ability to multi-task, prioritize, and manage time effectively.

Submit your resume to Hayley at apply@ablcareers.com

Hayley
apply@ablcareers.com

Overview

Markham, ON 017340 09:00 - 17:00 05/08/2019